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Support at
Restaurant Technology Services We
believe service and support should be handled by qualified and
experienced personnel that can resolve problems quickly and
efficiently.
We offer high quality, experienced service
and support at affordable rates for the following
reasons;
- Our customers are local, 30 miles or
less from our offices. That means we can be onsite in
minutes to resolve a problem. Our technicians spend most of
their time with customers, not on the road trying to get to
customers.
- With 10 years of POS experience, we can
diagnose and resolve a problem the first time.
- We sell name brand hardware with a
track record for high reliability.
- Our simple, state of the art software
is built on a solid database foundation that is intuitive, easy
to use and can be managed by the restaurant staff. This
cuts down greatly on help desk workload.
Our
Support Plan Pricing
| Basic Phone Support |
Monday - Friday 9:00 AM - 6:00
PM |
$50 per Month |
|
Extended Phone Support |
Monday - Sunday
9:00 AM - 11:00 PM |
$75 per
Month |
| Basic Service
Contract & Phone Support--
Up to 2 Workstations 2 Printers |
Monday - Friday 9:00 AM - 6:00
PM |
$125 per Month |
| Extended Service
Contract & Phone Support-- Up to 2 Workstations 2
Printers |
Monday - Sunday 9:00 AM - 11:00
PM |
$175 per Month |
| Basic Service
Contract & Phone Support-- Up to
4 Workstations 3
Printers |
Monday - Friday 9:00 AM - 6:00
PM |
$225 per Month |
| Extended Service
Contract & Phone Support-- Up to 4 Workstations 3
Printers |
Monday - Sunday 9:00 AM - 11:00
PM |
$275 per Month |
For service
contracts with more than 4 terminals please
call us at 973-253-2500 ext. 102 to speak with
a sales representative.
Our Service contracts cover parts and labor
for equipment purchase through ResTech Services. If a
printer or workstation needs to be removed for repair, a loaner
will be installed until your hardware is repaired, so you wont
experience any disruptions in your service. |
